Operational changes


Operational changes

In order to align our current activity with our new business structure, we made some operational changes during April 2018. More information about these changes is provided in the factsheets below.

There will be no change to your usual points of contact at the bank and you will still receive the same consistent level of support as you do now. 

Over Account Settlement (OAS)

NatWest customers: Changing our processes for settlement over customer accounts
RBS customers: Changing our processes for settlement over customer accounts

Payments FX

NatWest customers: Changing our processes for Foreign Exchange trade settlement using Bankline 
RBS customers: Changing our processes for Foreign Exchange trade settlement using Bankline

Transferring Foreign Exchange (FX) activity from NatWest Bank Plc to NatWest Markets Plc

Transferring your Foreign Exchange activity from National Westminster Bank Plc to RBS plc (to be renamed NatWest Markets Plc)

Standard Settlement Instructions 

We have made a number of changes to our Standard Settlement Instructions (SSI). You can view access a full list of our changes here

Contact details for all confirmations and settlements teams remain unchanged and can be located here.

 

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